SHIPPING INFORMATION
We offer FREE Standard Ground Shipping on all U.S. orders over $50 (excluding taxes) exclusively during non-promotional periods. So don't be afraid to treat yourself!
Special Announcement: Per USPS, DHL as of 05/30/2020 Delays May Affect Delivery Due to COVID-19.
Shipping Costs & Delivery Times
Orders must be placed by 1pm PST to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday to Friday or only weekdays. Please note processing times may vary. We do not operate during the weekends and some federal holidays.
Estimating Shipping & Tax
A useful feature of our site is the Estimate Shipping & Tax feature in our checkout. To use this feature, go to your Cart. Under Subtotal, there is a button labeled Estimate Shipping & Tax. Click on it and fill in the country, state/province and zip/post code you are shipping to get a more specific shipping cost estimate for your order.
International customers – Sadly, import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs are before making a purchase. Luxie, Inc. is not responsible for any additional fees or custom fees your country imposes on retrieving your package.
Business Days & Holidays
All orders ship Monday - Friday during operation hours excluding federal holidays within the United States.
Packages do not ship from our our warehouse on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day (4th of July)
- Labor Day
- Columbus Day
- Veterans' Day
- Thanksgiving
- Christmas
We apologize for any inconvenience. If you want to get a product(s) before a certain holiday, we recommend you use the shipping information chart above or the "Estimate Shipping and Tax" button at checkout as described above.
Tracking Orders:
As soon as your order ships you will receive an email confirmation to the email provided from the account. The e-mail will contain shipment details and tracking number. To track the order, click on the tracking number or visit the carrier's website